Author: McCluskey Surveyors
Aaron and I have spent a lot of time recently reflecting on our personal values and how they fit with our company ethos. In a past life, I did a lot of work around values and completed a number of exercises to understand more about my intrinsic values, and what this means for me in the workplace. As McCluskey Surveyors is a relatively new organisation, we feel it is important to make sure that all potential clients know who we are as individuals, and therefore as a company. We feel this is a big part of people’s decision about choosing to work with us.
Personally, I have always believed everything happens for a reason. I have great faith in what we are trying to achieve both personally and professionally, and believe that every day we are a step closer to our long-term goal. I love the proverb, “everything will be OK in the end, and if it’s not OK, then it’s not yet the end.” It’s for this reason that we selected the value of Trust as one of our core organisational values. For me, having trust allows me to feel safe and connected to a person or a process and this is how I hope our clients feel working with us. We aim to protect each client and their families, as far as we can, and believe that every person deserves to feel safe in their home.
When Aaron and I talked about values, we did some exercises together to discover his innate core values. For Aaron, this was his drive for self-improvement, to continually develop both personally, and professionally. And I’m not surprised. I should have seen this coming a mile off. For years, Aaron has received books on ‘Loft Conversion Manual’ or ‘The Damp House’, together with ‘The E Myth’ and ‘Awaken the Giant Within’ for Christmas and birthdays. Aaron is the epitome of curious and is forever learning. So it is not surprising that this translates into our organisational values to be a Learning organisation. We pride ourselves on our ability to build rapport with those we work with, to actively listen to our clients’ needs and learn when we don’t get it quite right.
With regards to our remaining values of Inclusion and Sustainability, these were chosen by us together as they represent two of the causes most important to us and where we want to use our business to give back to communities far and wide. If you know my story, then you’ll know that diversity and inclusion has been a passion of mine for many years. Specifically, mental health is a subject close to our hearts. Aaron sadly lost three friends to suicide before they were 30. We also know that suicide is the biggest killer in men aged 25-40 and that the construction industry has the highest rate of suicide of all UK industries. We must all play a part in encouraging people to talk, and check in with our friends and family on a regular basis. On a personal note, Aaron and I have struggled with infertility for five years which has unsurprisingly had an impact on our own mental health. This provides another example of why having faith in a process is something I on hold onto, tightly. In order to make a small contribution to support men’s mental health, we donate a percentage of our earnings each month to a local mental health charity - The Lions Barber Collective.
Finally, sustainability. Of course, we want to develop a business which is fit for purpose, now and in the future, but creating a sustainable business is more than developing business models. Aaron and I try to live as sustainably as we can by reducing our use of single use plastics as far as possible. We use plant-based, chemical free toiletries and cleaning products, and use a sustainable energy provider. We want to ensure that this commitment translates into our business and have a active contribution to reducing carbon emissions and protecting our planet. Again, the construction industry is the highest contributor of carbon emissions globally, and we want to do our bit to reduce this, however small. In order to support global reforestation projects, we promise to plant a tree for every client we work with. We call this Our One Tree Promise.
“Be the change you wish to see in the world.” - Gandhi
28 June 2020